Privacy Policy

Privacy policy De Eekhoorn Experience Center
We believe it is important that your personal information is processed and handled with care. This page explains how we handle your data. We also give you the opportunity to view your details.

Privacy Statement
De Eekhoorn Experience Center is part of De Eekhoorn Dutch Furniture. De Eekhoorn Dutch Furniture supplies exclusively to business customers. Your order will therefore be handled by our dealer: Basiclabel BV Hoorn - Chamber of Commerce number 37068523.

Because the order is delivered via Basiclabel, the privacy conditions of Basiclabel apply:
 
General: 
Basiclabel.nl 
Jan Tinbergenweg 1 
1689 ZV Hoorn
088-2290100 
info@basiclabel.nl

If you place an order via De Eekhoorn Experience Center, it will be processed by our dealer Basiclabel BV Hoorn. In order to be able to realise this we need certain information from you, otherwise the package will never reach you and that would be a shame. Your privacy is extremely important to us, so we handle the data you entrust to us very carefully. Of course we will never sell this information to third parties, but there are third parties - such as PostNL or Dutchned - to whom we have to provide your details for the delivery of your purchases. We will email you to keep you informed about your order, and only if you indicate that you would like to receive our newsletter and/or brochure will we send it to you.

You are in charge of your data, therefore you always have the right to view, change or delete your data. You can use this link to request, change or remove your details. Do you need help with this? Send an e-mail to info@basiclabel.nl or call 088-2290100.
 
What do we use your data for? 

If you place an order, we need your name and address, telephone number, e-mail address, payment details and billing and delivery address. To make shopping as pleasant as possible, we shop your information and order(s) with your permission. We keep this information for 3 years, so that we can see your order(s) within the guarantee period in the unlikely event of a complaint with a purchase - small chance of course. It is possible that, due to legislation and regulations, it may be necessary to keep your details for a longer period of time - for example, for the Tax and Customs Administration.

Only if you indicate that you would like to receive our newsletter will we send you these inspiring e-mails once a week. This keeps you up to date with trends, new collections and special offers, isn't that nice? Do you no longer wish to receive the newsletter? Then you can easily unsubscribe from the newsletter via a link at the bottom of every newsletter.
 
Do we sell your details? 

No. No way we are going to sell your data. We will only share your details with the parties we work with, such as PostNL and Dutchned, so that they can carefully deliver your order to you. Like us, these parties will treat your details confidentiality.

Yes, of course we handle your data very carefully and protect all pages where personal information is requested with a so-called SSL certificate. From scale 1 to 10 this is 11 in terms of security, safety at the top. We have also appointed a data protection officer, someone who pays extra close attention to ensuring that your data is really safe and to whom you can turn if you have any questions. You can reach our officer via fg@basiclabel.nl or 088-2290100.

You remain in charge of your data, if you wish to view, change or delete your data, please send an e-mail to fg@basiclabel.nl or call 088-2290100.
 
Cookies, what are they and how does it work?

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. We use functional, analytical and tracking cookies. We use cookies with a purely technical functionality, which ensure that the website works properly and that, for example, the products you place in your shopping cart are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer relevant content and advertisements, you probably don't want to see earrings if you're looking for a cool couch, for example. When you first visited our website, we already informed you about these cookies and asked your permission to place them. You can unsubscribe from cookies in general by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored via your browser settings. To find out more about the cookies we use and what we do with them, click here to go to our Cookie Policy.

Tracking cookies - Because we place advertisements on other websites, and want them to match your interests as closely as possible, we use tracking cookies. After all, you'd rather not see products that don't match your preferences. These cookies also ensure that you don't see the same ads over and over again. The tracking cookies we use are::
- Google Ad Services - Adform
- Facebook Pixel
- Datatrics

Translated with www.DeepL.com/Translator (free version)
 
Any questions? 

Feel free to ask! Please contact us via info@basiclabel.nl or 088-2290100. Our customer service will be happy to help you if you want to know something about your data or if you want to change or delete it.

We have also appointed a data protection officer, someone who pays particular attention to ensuring that your data is really safe and to whom you can turn if you have any questions. You can reach our officer via fg@basiclabel.nl or +31 88 9666 300.

If you wish to view, change or delete your data, please send us a request via fg@basiclabel.nl.